Models of Organizational Performance
- Choose two models of organizational performance and compare and contrast them by evaluating their differences and similarities.
- From the first e-Activity, suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction.
- From the second e-Activity, provide at least two examples of quality indicators that the company may opt to measure and defend its cause-and-effect linkage between the key measures of performance.
2-3 paragraphs and cite
