Keeping Systems and the Skills of Your Staff Up to date

After a project is successfully implemented, the resulting systems may be operational for several years. IT enhancements are often run as a series of small projects. Businesses generally want more enhancements than is affordable. Based on economic and technical feasibility considerations, and frameworks like the Balanced Scorecard, describe a process for deciding how you would plan to keep systems and the skills of your staff up to date. The following resources may help you:

 

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