“””You are finishing up your shift and are about to grab your things, when all the sudden a patient begs you for one final request before you leave.

“””You are finishing up your shift and are about to grab your things, when all the sudden a patient begs you for one final request before you leave. You have an appointment in 1 hour that you cannot miss. The dilemma is that the request can take 30 seconds or 30 minutes. You won’t know which unless you decide to hear her request. What would you do and why?””””

 

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