Distinguish between generalization and specialization. Provide an example of each.

1. What is an Information Systems Strategy? Provide an example in your explanation. (4 marks)

2. Explain some of the hidden costs of poor user interface design. (6 marks)

3. Discuss the USDP lifecycle with diagram(s). (10 marks)

4. Distinguish between generalization and specialization. Provide an example of each. (4 marks)

5. What are the purposes of activity diagrams? (8 marks)

6. Define the term ‘Use case’. Provide an example using a use case diagram. (4 marks)