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- Critically examine the role of the crew on board and explain situations that needed more attention and that could have been addressed within the given constraints.
- Describe at least three factors that affected the resolution of the problem.
- What is the main goal of the character you are analyzing? Support your response.
- How effective or ineffective was the individual in his/her attempt to meet the goals? Why?
- What specific personal negotiation and leadership skills did he or she demonstrate throughout the crisis?
- How well does the individual know himself or herself, and how effectively or ineffectively did he or she adapt to the circumstances and personalities involved on board Flight 232?
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